Shipping Policy

At AUREVIA, we are committed to processing and delivering your order safely and efficiently.

Order Processing

All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping & Delivery

Delivery times may vary depending on your location and the shipping method selected at checkout. Estimated delivery times will be displayed during checkout.

Please note that delivery times are estimates and may be affected by carrier delays, weather, holidays, or other circumstances beyond our control.

Shipping Charges

Shipping costs are calculated and displayed at checkout based on your delivery address, order size, and selected shipping method. Any available free-shipping promotions will be clearly stated on our website.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information when available.

Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address. AUREVIA is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Lost, Stolen, or Damaged Packages

If your package appears lost, stolen, or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and determine the appropriate resolution.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through the contact information provided on our website.

AUREVIA
Elegance in Every Essence